Workshops Terms and Conditions
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Your order is a digital booking and you do not receive a voucher in the post.
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Maximum capacity for the workshops is 12 people. Private bookings of up to 12 people can be available at a time of your choice. Please contact us at info@candlecreations.studio for more information.
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Please note workshop bookings are strictly non-refundable. However, if you are unable to attend the workshop, we will do our best to accommodate changes to your booking with at least 10 days’ notice via email before your booked slot at info@candlecreations.studio
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Due to the limited number of spaces, we are unable to reschedule bookings to other dates without the required 10 days' notice and can only be changed once. Please be sure that you and/or any guests you may be booking for, are able attend your session before you book.
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Punctuality is important and our classes start promptly. We request that you arrive at least 5 minutes before the start of your session. If you arrive late, you may not be able to join the workshop and this may also be treated as a cancellation - we will not be able to move your booking to a different session. This also applies if you are late due to reasons such as illness, transport issues, weather conditions, injury etc.
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Our workshops involve the use of wax and perfumery ingredients. Those with allergies and sensitivities are advised to take this into consideration.
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Attendees must be over 18 to attend CLAB and KCCA courses.
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Attendees must be over 12 to attend Candle making/decorating workshops. Under 18s must be accompanied by a paid parent/carer.
eGift Card Terms and Conditions
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Candle Creations e-gift card can be redeemed online at www.candlecreations.studio as part or full payment for candle purchase and workshop bookings.E-gift cards expire 24 months from purchase. Protect your e-gift card and treat it as cash. Lost, stolen, expired or damaged e-gift cards will not be replaced or exchanged for a new e-gift or for physical gift cards or cash.
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E-gift cards cannot be refunded or exchanged for cash. We do not give change or refunds on gift cards or e-gift cards. Any balance remaining on the card may be applied to future purchases, provided the card has not expired.
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You can purchase £50 to £1500 worth of Gift Cards in a single transaction online.